A Complete Solution for Efficient Management of Your VITA Center
VITAL was developed as an intelligent online VITA center scheduling and resource management system.
It provides seamless access for site coordinators, volunteers and taxpayers using an existing login with Google or Microsoft.
Taxpayers can easily book appointments online against a calendar of volunteer availabilities and be assured that their tax return can be prepared on that date and time at that location.
The underlying objective of VITAL is to provide better service to taxpayers through convenient online appointment booking and more efficiently run VITA centers.
VITAL was custom-built and designed with direct input from site coordinators and coalition managers.
No other software product addresses multiple, specific needs of a VITA center in one centralized system.
VITAL quite literally saved our tax season.
I was hoping to find a system that simply screened and scheduled clients, to help us prepare for their individual issues ahead of time.
What I got was that and much, much more.
Our taxpayer volume increased by 40% in this first year we were using VITAL.
This demand would have been impossible to manage without this easy to navigate yet incredibly powerful software.
Anyone even considering running a VITA site should not do so without VITAL!
Site Coordinator
University of Connecticut
After adopting VITAL in August of 2016, we cut our administrative burden in half and served twice as many clients as in the previous year.
If you like doing less work and providing better service to clients and volunteers, adopt this system!